Cancellations have varying refund rules based on how far in advance the request is received before the check-in date.
Refund percentage applies to total amount payable.
Free Cancellation
For reservations with arrival dates greater than 7 nights in the future, there is a 24 hour grace period from confirmation to cancel and receive a refund of the amount paid. Contact info@lmvrentals.ca directly in this scenario.
Guest Cancellation Policy
Cleaning, pet and property manager fees are always refunded if the reservation is canceled before check-in. alluraDirect will mediate cancellation disputes when necessary, and has the final say in all disputes and resolution between the parties.
Website Service Fee
The alluraDirect service fee is refundable when owner refunds 100% otherwise non-refundable.
Cancellation policies may be superseded by the website extenuating circumstances policy, or cancellations by alluraDirect for any other reason permitted under the Terms of Service.
There are many great areas of Big White, all boasting their own great features, so it really depends on your group composition as to where is best to stay. Here is a breakdown of the different areas:
Feathertop Estates is the premium location on the mountain, with chalets that are built to impress. This area is away from the bustle of the Village Center and Happy Valley, but has unbeatable ski-in/ski-out access that provides direct access to Black Forest or the Bullet chairlifts, ski access directly to Happy Valley, and is within easy walking distance of the Village center. Browse our selection of chalets in Feathertop Estates here.
This is a great area to stay as it provides direct, easy access to all the main restaurants and bars on the mountain, the shops, and the tickets/rental facilities in the Village Center Mall. The Village Centre also has great ski-in/ski-out access. Most of the family-friendly activities are located down in Happy Valley, which can be accessed from the Village via the Gondola, or via a short walk on Happy Valley Way. Take a look at our Village Center rental homes here!
The Aspens is a great place to stay if ski-in/ski-out is your priority, as the condo buildings back directly onto the Highway 33 ski run, and the townhomes are a 30 second walk away from the run. Ski-out provides easy access to the Village center (and in turn Ridge Rocket, Snowghost and Plaza chairlifts) as well as the Bullet Express, Black Forest & Telus Park chairlifts. Have a look at our properties in the upper village here!
This area also boasts incredible ski-in/ski-out access, and is conveniently only a short stroll from the Village center, meaning accessing anywhere on the mountain is extremely convenient. Have a look at our homes in the lower village here.
White Forest provides the perfect middle ground between staying in the village, which is the hub of the restaurants, bars and shops, and staying in Happy Valley, the hub of activities outside of skiing. Just a short walk from both, White Forest provides a tranquil area that is still not far from all the action, and has great ski-in/ski-out. Have a look at our homes in White Forest here.
Happy Valley is the hub of activities on the mountain, with a whole host of exciting things to do outside of skiing. Here you can choose from ice-skating, tubing, dog sledding, horse sleigh rides, dinner and event in Happy Valley Day Lodge, and more. Happy Valley is home to lots of condos of varying sizes, and utilising multiple condos in one building is a great way to keep a large party staying next to each other! Take a look at our homes in Happy Valley here.
Snow Pines Estates is a great area to stay in if you want a more relaxed and quiet area to stay away from the busy Village center. The village is still easily accessible via the free shuttle bus or by walking the Snow Pines trail, meaning you’re never far from the action, and has ski-out access to the Ridge Rocket/Snowghost and Plaza chairlifts. Have a look at our Snow Pines Estates homes here.
Big White is home to a whole host of activities outside of skiing and snowboarding! For starters, Happy Valley hosts lots of activities; take your family ice skating and hit some hockey pucks around on Big White’s outdoor ice-skating rink (Canada’s highest outdoor rink!); get your speed fix by hitting the tube park, and hurtling down the slope on an inflatable tube; enjoy the once-in-a-lifetime experience of dog sledding through the forest; take a nighttime sleigh ride in the snow covered winter wonderland; go for a tour around the mountain on the back of a snowmobile.
There are other (less adrenaline fuelled) activities hosted all over the mountain as well – Happy Valley is home to a weekly firework show on Saturday nights; there is a weekly trivia night in the Happy Valley Day Lodge; there are lots of live music events all over the mountain on several nights of the week; The Globe hosts lots of events throughout the season from comedy nights to trivia nights.
For more information, head to our Activities Page!
One of Big White Ski Resort’s amazing features is the fact that everything is EASILY accessible by foot, so you definitely do not need a car whilst staying here!
Everything is generally reachable within a 10-15 minute walk – or better yet, by skis and snowboards! – and there are walking trails with lighting at night to help you get around.
The Village center and Happy Valley are connected by Lara’s Gondola, providing swift access with a pleasant 3-minute ride! And if you would rather not walk around the resort, there is a free shuttle bus that operates – please see Big White’s website for updated operating days and times.
So leave the car at home, and enjoy the freedom of accessing everything by foot at Big White Ski Resort!
The resort prides itself on being the best family ski resort in North America, which is complemented by the skill composition of its runs: 18% of the runs are beginner ski runs, 54% intermediate, 22% expert, and 6% extreme. The layout of the ski runs is also perfect for the whole family, as the various levels of runs can all be accessed from the same chair, meaning the family can all ride up together and then branch off to ride their preferred ski terrain. After, you can all easily meet up at the bottom of the ski chair for the next lap to keep the family together.
You can have a look at the ski run map for Big White here, and find more information about Big White’s terrain here.
Big White Ski Resort is the only resort in Western Canada that caters primarily to families! As such, Big White is home to a wide variety of terrain that is perfect for any skill level or age range of the group. You will find that most chairlifts have access to terrain that will keep the whole family happy, no matter their level of experience. On top of this, there are numerous warming huts serving food and drink, restaurants and bars with family-friendly events such as music and trivia, and a dedicated kid’s center for children who require lessons.
There are also a plethora of family-friendly activities at Big White such as ice-skating, tubing, firework shows, and more.
All of this makes Big White Ski Resort the perfect choice for a winter family vacation!
Kelowna International Airport has direct flights to lots of North American and international cities, making it easy to reach Big White Ski Resort from abroad. There are even some new direct routes coming into effect for the 2024/2025 winter season, servicing guests from Los Angeles, Seattle, and more direct flights from Toronto.
Once at Kelowna International Airport, Big White Ski Resort is only a 50-minute drive away, and there are lots of local transport options (find more information on these here).
Driving to Big White Ski Resort is straight forward for lots of North Americans. Here are some example drive times:
If you are driving, please make sure you have winter tires on your vehicle and pay close attention to the weather as it can change quickly in winter. Drive slower and take more care in winter conditions.
You can find some more information on travel here!
Big White Ski Resort offers one of the lowest cost ski holidays in Western North America! From accommodation costs, to lift tickets and rentals, and even the cost of eating out, you’ll find that Big White can be a much more economical ski holiday destination than a lot of other resorts. For you more information, follow these links below:
Accommodation: Check out our available condos, townhouses and chalets, and don’t forget to check our Deals Page!
Lift Tickets: Lift tickets have to be purchased through Big White directly, and you’ll find the biggest savings online.
Rentals: Ski and snowboard rentals are also directly through Big White.
Food & Drink: Check out our Restaurant Guide to see what’s available on the mountain.
Big White Ski Resort boasts some of the best snow in North America! Known as “Okanagan Champagne Powder”, Big White is blessed with light, fluffy and dry snow, and get’s an impressive average of 750cm a year!
We also have a milder temperature than some other Canadian resorts, with the average temperature ranging from -4C to -9C between November and March.
Take a look at our Weather Page that breaks down the temperature, average snowfall, and weather forecast for more information!
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