Luxury Mountain Vacation Rentals Privacy Policy
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a Booking from www.lmvrentals.ca; www.luxurymountainvacationrentals.ca (the “Site”).
Personal Information We Collect
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit https://www.allaboutcookies.org
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
- We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioural metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.
Additionally, when you make a booking or attempt to make a booking through the Site, we collect certain information from you, including your name, address, email address, and phone number. We refer to this information as “Booking Information.”
Third Party Information Collection
We use our partners website to complete payment and booking processing through www.alluradirect.com. Please refer to Allura Direct privacy policy regarding collection of personal information.
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Booking Information.
How Do We Use Your Personal Information?
We use the Booking Information that we collect generally to fulfill any Bookings placed through the Site including processing your Booking and providing you with invoices and/or Booking confirmations. Additionally, we use this Order Information to:
- Communicate with you;
- Screen our Bookings for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen. In order to opt-in and consent to receiving advertising and marketing communications please contact us by email .
We use the Device Information that we collect to help us screen for potential risk and fraud (your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
You may opt-out of the DoubleClick cookie by visiting the Google advertising opt-out page.
To adjust Twitter re-marketing settings, please visit here.
Sharing Your Personal Information
We may share your Personal Information with third parties to help us use your Personal Information, as described above. We also use Google Analytics to help us understand how our customers use the Site–you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here:
https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
Links to Other Websites
Our site contains links to “other” websites. If you click on a link to another website and leave our site, we are no longer responsible for the protection of information you provide while you are on “another” website. Our privacy polices stated here are in reference to “our site” only. Please refer to the privacy policies of any “other” sites you may visit on their respective websites.
Behavioural Advertising
As described above, we may use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by:
FACEBOOK – https://www.facebook.com/settings/?tab=ads
GOOGLE – https://www.google.com/settings/ads/anonymous
BING – https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Additionally, you can opt-out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: https://optout.aboutads.info/.
Do Not Track
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
Your Rights
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make a Booking through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
Data Retention
When you place a Booking through the Site, we will maintain your Booking Information for our records unless and until you ask us to delete this information.
Minors
The Site is not intended for individuals under the age of 25.
Changes
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at or by mail using the details provided below.
Luxury Mountain Vacation Rentals
PO Box 45100 Stn Rutland,
Kelowna, BC, V1P1P3,
Canada
