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Concierge Service

Luxury Mountain Vacation Rentals now offer a new direct booking concierge service to help streamline your holiday planning process! We can create tailor made bookings for your group based on your party size and any preferences you have (location, ski-in/ski-out etc) to ensure that the home you rent is the perfect option for your group, and we can set up your booking and take payments directly over the phone. We can also help organise exclusive events during your stay at Big White to ensure a holiday you will remember. Contact us to find out more.

Hours

Contact us 7 days a week: 8:00am – 6:00pm PST
*Typically, we will respond within a few hours – but occasionally up to 12 hours depending on the time zone of incoming inquiries (vs. Pacific Standard Time).

Please note, for all other queries relating to Big White, such as Tickets, Ski/Snowboard Rentals or resort operating hours, please contact Big White Ski Resort directly by phone at 1-250-765-3101 or on their website Big White Ski Resort.

Local & Worldwide 1-250-212-7281

Toll-Free Can & USA 1-877-246-8820

Email For booking & email inquiries, please contact us via the contact form provided.

Did you know that you can search & browse all of our available Big White accommodations to find options for your stay in just a few simple clicks? Click “view our properties“, put in your preferred dates, and the number of guests in your party to see the results.

Need help with planning your Big White ski vacation? Check out our ultimate guide to planning a ski trip to Big White Ski Resort for all our expert trip-planning tips.

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Hi! Connect with one of our Guest Service Staff by phone for a personalized booking experience with an in-resort expert! We are available 8am-6pm DST - 7 days a week.